If the issue persists, I would suggest here is to perform an advanced reset on the printer. If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to check for the latest firmware update if available for your printer, using this website.įor more assistance, please visit this link: HP Printers - Updating or Upgrading Printer Firmware Restart the printer once done. Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Let's start off by performing a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. Appreciate all your efforts in trying to fix the issue! Hi you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I see that you are getting the "0x" error message on your printer.
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